7 Principles of Effective Constructive Feedback
Most managers suck at giving effective, constructive feedback. Equally, most of us are bad at receiving and processing constructive feedback.…
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The Johari Window: A Guide for Leaders
The Johari Window is a 2x2 matrix that captures how we communicate based on self-knowledge and how others see us.…
Ground rules for effective meetings and groups
How can you run more effective meetings? One way is to study folks who are masters at running effective meetings,…
If Vincent van Gogh Was Your Career Coach
Most of us have heard of Vincent van Gogh the artist but not many are aware that he was an…
Building vs Buying Complexity: the Pleasure of Process
Increasing entropy is the natural state of the universe — everything disintegrates to lower levels of order, especially living things. But…
Amazon's Leadership Principles: A Deep Dive
Whether you're preparing for an interview at Amazon, or a leader wanting to get better, there’s something for everyone…
The Laws of Systems Thinking
In The Fifth Discipline, there's a useful primer on systems thinking that I keep going back to. Senge calls it…
The Amazon Management and Decision Making System
Just as the Toyota Production System revolutionized manufacturing, Amazon revolutionized the world of e-commerce. But unlike Toyota's system, Amazon's system…
Herzberg Hygiene Factors vs Motivators — Why People Leave Managers, not Jobs
How true is the statement that "people leave managers, not jobs"? Should you prioritize compensation, or is it team cohesion…
Creative Breakthroughs and Insights — Busting Common Myths and How to Get Better at It
Everyone recognizes the importance of creative breakthroughs, but it continues to be a misunderstood phenomenon. Our need for creativity and…
Viktor Frankl’s Laws of Dimensional Ontology and The Fallacy of the Dominant Dimension
Viktor Frankl, a concentration camp survivor and the founder of Logotherapy, is most known for his classic book Man’s…
Problem-Solving is Overrated. Problem-Setting is More Critical.
Almost everyone has the term “problem-solving” featured prominently in their resumes. Conversely, barely anyone uses the term “problem-setting”. Except in…
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